February 2001
Immerse Your Users in the Experience
Building Sites With Depth
By Jakob Nielsen and Marie Tahir
Your site's visitors have a seemingly endless array of physical and virtual shops to choose from. Jakob and Marie share the latest user experience wisdom to help you empower your site's users and encourage them to return.
VoxML: Get Your Database Talking
By Robert Laberge and Srdjan Vujosevic
With the emergence of VoxML and its newest sibling, VoiceXML, Web sites can now talk back to their users. Srdjan and Robert build an online coffee shop with VoxML, demonstrating how to create a new dialog with your customers.
S T R A T E G Y :
Legal Code
You may chuckle when one of your peers suggests drawing up a "linking
agreement" before you post links to another site. But remember, the courts have the last laugh, warns Bret A. Fausett.
Corporate Strategist
Mimi Rosenheim tells you how to keep customers coming back by learning their interests and providing the services they need.
Measuring User Experience
Pamela and Steve Ellis provide an outline of common usability testing methods and when to implement them.
Product Reviews
eHelp DynaHelp.
D E S I G N :
Integrated Design
Molly Holzschlag declares, HTML is dead. It has passed on. It's pushing up daisies. Long live XHTML Modularization!
Effective Web Writing
Technical issues are only one side. Don't let content quality fall behind, says Crawford Kilian.
When Nielsen Speaks...
If anyone's name has come to mean usability, it's Jakob Nielsen's. He takes a moment to speak with Senior Editor Yvonne L. Lee about the changing face of usability.
Product Reviews
Xara X.
Product Reviews
Curious Labs Poser.
P R O G R A M M I N G :
Java@Work
Bad with names? Al Williams demonstrates how your site can remember visitors with the straightforward combination of JSP and JavaBeans.
Programming with Perl
The Graphviz module is ideal for visualizing your site's traffic flow. Randal L. Schwartz shows you the view.
Script Junkie
Paul Dempsey impresses brand recognition with two JavaScript games.
XML@Large
XSL and the DOM can work wonders together, especially in accessing databases. Michael Floyd proves that it takes two to make things right.
Product Reviews
IBM WebSphere Studio 3.5 and Application Server 3.5.
I N F R A S T R U C T U R E :
Connections
In this third part of a series, John N. Stewart looks at why distributed sites need stronger security models.
Efficient Wireless Design
Integrating the work of designers with that of developers can be a mess. David H. Young demonstrates how Enhydra XMLC can clean things up.
Product Reviews
Alchemy-Lab Alchemy Eye.
Product Reviews
Asante FriendlyNet Cable/DSL Router.
E N D TO E N D :
The Home Page
Businesses that take their customers seriously are hiring chief experience officers. Editor in Chief Amit Asaravala speaks with Challis Hodge of HannaHodge about this newly defined position.
Webmaster's Domain
Will the Mac ever be a true server platform? Lincoln D. Stein pits Darwin against Linux to test their survival skills.
Redirect
Are we mindlessly following gurus who may lead us to bland, homogenous Web sites? Dale Dougherty suggests we check the basement for pods.
Help Desk
Joshua D. Drake clues us in to nested table use, browser interpretation, Web-based email attachments, and open-source HTML editors.
Bookmarks
Eugene Eric Kim unlocks Secrets & Lies: Digital Security in a Networked World, the book by the author of Applied Cryptography.
The Last Page
Michael Swaine takes a nostalgic look back on the past century of Web design: the laughter, the tears, the fishcams.
